1 Outlook wont open or is stuck at loading profile
Christi Hensley edited this page 1 month ago

Microsoft Outlook users come various kinds of Outlook error messages and codes while working on it. But there are a few solutions that you can try to fix common Outlook issues and problems. Try Safe Mode, Create a new Profile, Recreating account, tips for solving Outlook stuck problems ScanPST.exe to repair PST file etc. If they all fail, then go for a reliable software which resolves PST file issues instantly.

Microsoft Outlook is a powerful email client, but users may occasionally encounter various error codes that disrupt email functionality. This guide outlines some of the most common Outlook error codes, their causes, and step-by-step troubleshooting methods. If you're having problems sending or receiving email, read how to Fix Outlook.com email sync issues. The methods provided in this article can be used to troubleshoot the error messages listed in the following table. If you typically use an Outlook.com account for email, this issue can occur if there are multiple aliases on the account and the 3rd party email address is the primary alias.

This alias will be added to their account as a secondary alias, with the original 3rd party alias will continue to be set up as the primary. Once this step is complete, the user will land in their Outlook inbox and be able to use all Outlook functionality with this new email address. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Sometimes, an Outlook add-in will crash and prevent your email messages from sending.

Specifically around FSLogix (which we use) and a known issue. We’re going to add the registry setting to roam the paths listed in the known issue and re-register appx and see how we go. There are also notes about legacy per-user auth being an issue, however we had two accounts left in per-user auth but none with the issue. If you think that it is patch related, roll back the patch and see if that fixes it for the end users.

One such issue is when you are stuck on loading your Outlook profile and the set of folders cannot be tips for solving Outlook stuck problems opened. It’s too frustrating because you can’t even use the app and find out what’s wrong with it. While doing your work on Outlook stuck on loading profile? It’s a common error encountered by most MS Outlook users.

Remember to back up your data before making any major changes to avoid data loss. Follow these methods to resolve the Outlook stuck on loading profile issue. Outlook is the most helpful email client for organizations and it has so many common errors also. In this segment, we will know about some scenarios to discuss why users face stuck loading profile error.

If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Despite the various avenues mentioned, the problem is identified only on RDS 2016 tips for solving Outlook stuck problems (5 servers) with Office 2016. Curiously, there are no issues with PCs running Windows 10 or 11 and Outlook 2016, all within the AD. I initially had a script to remove the entire Outlook folder if date created was before the date of implementation. I’ve modified this to remove the above autodiscover records on user login as a temp workaround.

I couldn’t find tips for solving Outlook stuck problems anything in the Event Viewer that points to the root cause, nor could I find any similar issues online. However, if you encountered other issues like Outlook not responding, learn how to fix Outlook not responding here. Once you have made these changes in your PST file, Outlook should open without encountering any more problems. Click the above link to have a quick download, then you can have Outlook errors fixed within minutes. If you do everything properly, Outlook will open when you use the new profile.

I have been using the New Outlook app for a few months now, no issues. I am able to open the older Outlook app, but cannot access the new app. I have restarted my laptop multiple times and tried to Uninstall the New Outlook but to no avail.

As @ode2joy ​ said, clearing out the user’s profile usually works, which is a more thorough procedure than just deleting .nst and .ost files. When something goes wrong with Outlook, Microsoft tips for solving Outlook stuck problems recommends that we start it in Safe mode. Simply that Outlook will be loaded without your add-ins and customization files. Originally, the freezing would only occur when I actually tried to do something. So, if I tried to open a message, search my inbox, write a new email, go to the calendar, etc., it would freeze up for about 5-10 seconds at a time. The freezing never seemed to occur when I had Outlook open but was not using it.

In that case, using a professional tool comes to your rescue. Restart the Outlook application and check if the tips for solving Outlook stuck problems issue persists. After performing the steps, check if the error persists. Further, start the application again to check if the error has been fixed. It’s also crucial to ensure that the version of Outlook you’re using is compatible with your Windows operating system version.