After performing the method start Outlook again to check if the method has worked and eliminated the error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Follow the steps below to disable Outlook’s compatibility mode. Now, that you know the reason for the Outlook Profile being stuck, it should be easier to choose the right methods to fix the issue.
If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.
Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. Step 2 - Follow these instructions to install your Office application. Step 1 - Follow these instructions to uninstall your Office applications.
To sum up, we explored several methods to fix "Outlook won’t open" errors. Whether it’s a profile issue, a corrupted PST file, or faulty add-ins, the methods above can help you get Outlook running again. When Microsoft Outlook refuses to open, it’s incredibly frustrating. This issue often stems from common culprits like a corrupted user profile, a damaged data file (PST or OST), or even a minor conflict within its settings or add-ins.
If Outlook is NOT able to start in safe mode, then try the next proposed solution below, entitled Create a new Outlook profile. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the source of the problem. Try these troubleshooting steps in the order presented here, from simple to more complicated.
Start classic Outlook in safe modeIn Windows 10, click Start.Type Outlook /safe, in the Search programs and files and then click OK.Close and re-open Outlook.If the issue is resolved, you can keep working, or if you have time, take the following steps to find out what COM Add-in is causing the problem.
If you restart it successfully, it will show you that one or more add-ins are defective. Now, it's time get Outlook running again to uncover them by the elimination process. Find solutions to common problems or get help from a support agent. The navigation pane is the leftmost pane in Outlook where you'll find your folder list and the icons to move between Mail, Calendar, People, and Tasks. Running the /resetnavpane command removes all customizations to the navigation pane. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Turn off all the add-ins, close Outlook, and reopen it (not in Safe Mode). If it opens correctly, you can enable the add-ins one by one. After turning on each one, close and reopen Outlook to see if it loads correctly. It will help pinpoint the get Outlook running again troublesome add-in you can remove or replace.
If Outlook Desktop fails to connect, try these steps before escalating the issue to the ET&S Help Desk. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Restart Outlook and try to reproduce the problem. Find solutions to common problems or get help from a support agent. To update your password in Outlook, see Change or update your email password. If you're having problems setting up your email in classic Outlook, we want to help.
Starting Outlook in Safe Mode will prevent some or all add-ins from get Outlook running again being loaded, prevents several settings files from being loaded and turns off the Reading Pane. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files (.pst and .ost).
You may notice that All, Unread , Mentioned and other sort and filtering options, such as By date, and Newest are missing in Outlook above your email list. Please install the Windows 10 Fall Creators Update to fix this issue. Outlook 2016 freezes when you try to preview an Excel file that's attached to an email. After updating Office, you may experience a brief flashing window every hour, which triggers the OfficeBackgroundHandlerRegistration task to start get Outlook running again running. For more information about when builds are available for their respective channels, go to Update history for Microsoft 365.
Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running. If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. You can also add the secondary connected accounts (Gmail, Yahoo, etc.) in Outlook.com as additional accounts in the Outlook profile. Sometimes when a user tries to search in Outlook, it either returns incomplete results, or returns nothing at all, even if you can see the email normally.