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 Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working. Use the classic Outlook advanced diagnostics troubleshooter to create a detailed configuration report. Receive Community updates and events in your inbox every Monday morning. A lot of times, a user will click on something by accident and change their view and be unsure of how methods to stop Outlook crashing to get it back.
 Use the classic Outlook calendar check troubleshooter to identify classic Outlook calendar issues. Use the classic Outlook profile setup troubleshooter to set up Microsoft 365 email in classic Outlook. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. TrustedTech is dedicated to being a reliable resource for all software and technology support needs.
 If the self-help doesn't solve your problem, scroll down to Still need help? Set up your account manually as an IMAP or POP account in methods to stop Outlook crashing Outlook. Visit Firefox support to learn how to Disable or remove Add-ons. You can also Sign out manually then close all browser windows. Check that you have not accidentally blocked the Gmail domain when blocking one Gmail user.
 To get support in Outlook.com, click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? Some customers may not be able to see their Profile, Account or Sign Out options when selecting their picture on the top toolbar. None of the events or information was lost in the move to the new calendar. The Family group calendar now appears in the Outlook.com groups area in the left nav on Outlook web and in the groups area of the Outlook mobile app. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field.
 Get Help has troubleshooters for [methods to stop Outlook crashing](https://fixoutlookhelp.wordpress.com/2025/10/29/repair-outlook-ost-and-pst-files-2025-guide/) classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. The issues documented in this section have been reported after installing the recent updates listed below. We're investigating the issues and will update this page when a fix is available.
 We have recently received some reports of users who are experiencing issues with subscribing to .ics/ical calendars. To help you get rid of these duplicates, we have released a fix which will automatically clean up your contact list. This fix will clean up duplicate contacts for end users starting August 9, 2023.
 When you install Outlook, an Inbox repair tool (scanpst.exe) is also installed on your PC. The Inbox repair tool can resolve problems by scanning your Outlook data files, and repairing errors. To use the Inbox repair tool, exit Outlook, and then follow the steps in Repair Outlook Data Files (.pst and .ost). As your mailbox size increases, more resources are required to open each folder. If you have a large number of items in any single folder, you may experience performance issues during certain operations.
 A more general version that can also fix Office, Microsoft 365, and other Outlook problems can be found here. Currently, you can't use Outlook on Windows to edit calendars that are shared with your Outlook.com account, even if you've reconnected your Outlook.com account to Outlook. We're working to make it possible to edit shared calendars in Outlook 2016 for Windows. We are aware that some users may not be able to receive email from Gmail accounts.
 In this regard, we recommend Kernel for Outlook PST repair tool to save your precious time. When you reinstall Outlook, you are removing the current application from your system and then installing it again. Reinstalling your Outlook client can fix installation errors and common software failures. In case of Outlook crash, re-installing the application is the most recommended method to fix the issue. Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, such as Outlook startup or profile setup problems.
 Some add-ins (or even only one) may be interfering with Outlook, thereby preventing the app from opening. Here's how to disable add-ins to check if they're the problem. If you have logged in to your @live.com email address in the last 12 months but don't remember the password, you can try the Microsoft Recovery Form.
 To create a user profile, you must first create a user account. When the new account is created, a profile is also created. In System Configuration, if you select a check box, the related service or startup program runs when you methods to stop Outlook crashing restart the computer.
 The AppData folder hosts a lot of files, including bookmarks and cached pages. This might be slowing down or overriding other commands in Outlook. To disable this feature, you'll need to edit the Windows Registry. It's incredibly common to have Outlook crash because of a corrupted PST file. Updating your Outlook may conveniently solve the issues you're experiencing. All you need to do is to check and install any updates for the app.